Question 1

What is your cancellation policy?

Accepted Answer

Once purchased, rentals cannot be refunded but may be rescheduled based on availability.

Question 2

Is there an age or weight limit for rentals

Accepted Answer

All bike riders must be 14 years of age in order to ride a rental bike.

Question 3

Do I have to wear a helmet?

Accepted Answer

All guests of Atlanta Adventure Tours will be provided a helmet to rent bikes.

Question 4

What happens if I have you arrive late after the pickup time?

Accepted Answer

Your rental begins at 8:00am.  If you pick-up your rental late, you will still be expected to return it by 5:00pm.

Question 5

Is there parking near the meeting location?

Accepted Answer

There is a $20 entrance fee into Stone Mountain Park.  We are located at the walk-up trail behind Confederate Hall.

Question 6

Are ebikes hard to ride?

Accepted Answer

No.  Ebikes operate like traditional bikes and range from 40-60 lbs.  Once going, riders can use throttle power to maximize the battery life.

FREQUENTLY ASKED QUESTIONS